Expert agency in Bloomreach Engagement for eCommerce and CRM B2C

Consulting, implementation and activation of Bloomreach Engagement to help you automate campaigns, personalise experiences and grow your business.

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What do we do with Bloomreach Engagement?

Consulting, implementation and activation of Bloomreach Engagement with a focus on results.
As Bloomreach specialists and partners, Digital Response can help you start and scale Bloomreach Engagement from scratch or optimise its performance if you are already using it.

Strategic marketing automation consulting

We help you define a customer-centric CRM strategy based on data, segments, specific processes and end-to-end automated customer journeys.

Advanced email & SMS marketing

Multi-channel campaigns with 1:1 personalisation, dynamic content and conversion-oriented A/B testing.

Technical implementation Bloomreach Engagement

We take care of the integration with your ecommerce, data architecture, events, tracking and complete connections with your digital stack (Shopify, Magento, Salesforce, etc.).

Advanced targeting and audience activation

We create intelligent segments based on behaviour, predictions and personalised rules that connect with users.

Personalised Customer Journeys

We design and automate intelligent flows tailored to customer behaviour, from initial acquisition to sustained loyalty.

Omni-channel automation

We implement coordinated campaigns via email, SMS, push and in-app notifications, throughout the customer lifecycle.

Bloomreach Engagement

Do you want your CRM to work smart?

Make your CRM work for you. With Bloomreach Engagement and our marketing automation expertise, we transform your customer data into personalised, automated and measurable experiences. Drive loyalty, optimise every interaction and turn your CRM into a strategic tool to grow your business.

We implement and activate Bloomreach Engagement

We implement and activate Bloomreach Engagement to make your CRM and marketing automation really work. At Digital Response we accompany B2C brands through the entire digital transformation process with Bloomreach Engagement, from strategic definition to technical and operational execution.

1. Strategic consulting for marketing automation and omni-channel CRM

We define with you the key objectives, KPIs, segments and journeys for your business.

2. Technical implementation of Bloomreach Engagement

We take care of everything: data integration, tracking, connectors, API, audience synchronisation and environment configuration.

3. Design and execution of multi-channel campaigns (email, SMS, push, web, in-app).

We help you launch automated campaigns that impact every stage of the customer lifecycle.

4. Optimisation and ongoing support

We measure performance and adjust strategy to scale results in a sustainable way.

Our clients

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Free consultancy

"The Digital Response team not only helped us implement Bloomreach Engagement in a technical way, but also designed a tailor-made automation strategy for our eCommerce. The results were visible within weeks.

Safaa Sampson B2C CRM Manager

Contact Digital Response now

Expert agency in Bloomreach Engagement, CRM B2C Implementation and Consultancy and eCommerce Automation.