{"id":3,"date":"2024-09-18T12:11:41","date_gmt":"2024-09-18T10:11:41","guid":{"rendered":"https:\/\/www.digitalresponse.es\/?page_id=3"},"modified":"2026-08-24T12:40:55","modified_gmt":"2026-08-24T10:40:55","slug":"politica-privacidad","status":"publish","type":"page","link":"https:\/\/www.digitalresponse.es\/en\/politica-privacidad\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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1. DATA OF THE RESPONSIBLE FOR THE PROCESSING<\/strong>
Legal Entity: DIGITAL RESPONSE SL (hereinafter, the \u201cCompany\u201d or the \u201cResponsible\u201d).
CIF: B64789571
Address: C DIPUTACIO, NUM. 279, 6th floor, door 3 \u2013 08007 \u2013 BARCELONA -BARCELONA
Phone: 936116034
Email for communications regarding data protection: pr********<\/span>@*************<\/span>se.es<\/span>\u00a0<\/p>\n

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1.1. Applicable regulations<\/strong>
Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95\/46\/EC (General Data Protection Regulation), and the Organic Law 3\/2018 of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.<\/p>\n

By providing your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms stated herein. The Company may modify this Privacy Policy to adapt it to legislative, jurisprudential or interpretative developments by the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy and General Conditions that, where applicable, are included for certain products or services, if such access involves any special requirements regarding the protection of personal data.<\/p>\n

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1.2. Data Protection Officer<\/strong>
There is no Data Protection Officer appointed.<\/p>\n

2. PURPOSE OF THE PROCESSING OF PERSONAL DATA<\/strong>
The processing of your personal data is carried out for the following purposes:
\u2013 Providing you with information related to the products and services offered by our company and detailed on this website.
\u2013 To contract our services by accepting the corresponding budget \/ order and\/or signing a commercial contract.
\u2013 Send you by email and\/or postal mail news and updates about our entity, as well as updates to our product and service catalog.<\/p>\n

2.1. Period of retention of your data<\/strong>
We will retain your personal data from the time you give us your consent until you revoke it or request the limitation of processing. In such cases, we will keep your data blocked for the periods required by law.<\/p>\n

3. LEGITIMATION AND COLLECTED DATA<\/strong>
The legal basis for the processing of your data is the express consent granted through a positive and affirmative act (filling out the corresponding form and checking the acceptance box of this policy) at the time you provide us with your personal data.<\/p>\n

3.1. Consent to process your data<\/strong>
When filling out the forms, checking the \u201cI accept the Privacy Policy\u201d box and clicking to submit the data, or when sending emails to the Company through the accounts enabled for this purpose, the User declares that they have read and expressly accepted this privacy policy, and grants their unequivocal and express consent to the processing of their personal data for the purposes indicated.<\/p>\n

3.2. Categories of data<\/strong>
The data collected refers to the category of identifying data, such as: First and Last Name, Telephone Number, Postal Address, Company, E-mail Address, as well as the IP address from which the data collection form is accessed.<\/p>\n

4. SECURITY MEASURES<\/strong>
As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that technical and organizational measures have been adopted.
the organizational measures necessary to ensure the security of personal data and to prevent their alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, in accordance with Article 32 of the EU GDPR 679\/2016.<\/p>\n

5. TRANSFER OF DATA<\/strong>
No data transfers or international transfers of your data are foreseen, except those authorized by fiscal, commercial and telecommunications legislation, as well as in those cases where a judicial authority requires it.<\/p>\n

6. USER RIGHTS<\/strong>
Any interested party has the right to obtain confirmation as to whether we are processing personal data concerning them, or not. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, interested parties may request the limitation of the processing of their data; in this case, we will only retain them for the exercise or defense of possible claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The Data Controller will cease processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.<\/p>\n

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its processing, the right to object to the processing, the right to data portability, and, in addition, the right to withdraw the consent granted. You also have the right to file a complaint with the Spanish Data Protection Agency.<\/p>\n

6.1. How do I exercise my rights?<\/strong>
To exercise your rights, you must contact the responsible party and request the appropriate form for exercising the chosen right. Alternatively, you can contact the competent Control Authority to obtain additional information about your rights. The contact details for exercising your rights are the phone number 936116034 and the email address: pr********<\/span>@*************<\/span>se.es<\/span>. Please remember to bring a copy of a document that allows us to identify you.<\/p>\n

7. CONSENTMENT FOR THE DELIVERY OF ELECTRONIC COMMUNICATIONS<\/strong>
Furthermore, and in accordance with Law 34\/2002, of 11 July, on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding box \u201cI accept the sending of electronic communications\u201d, you are giving your express consent to send you information about the Company via your email address, telephone, fax or other electronic means.<\/p>\n

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COOKIES POLICY<\/strong><\/h4>\n

In compliance with Article 22.2 of Law 34\/2002 on Information Society Services and Electronic Commerce (LSSICE), in accordance with European Directive 2009\/136\/CE, the Owner informs that this Website uses cookies and that you, by accepting the notice and\/or navigating through it, consent to their use. What are cookies? Cookies are small text files that websites place on the hard drive of the user's computer. Cookies allow a user to be distinguished from others in order to provide a better browsing experience on the website while also helping to improve it. THE COMPANY uses cookies to facilitate navigation on its website; they are session cookies: they are temporary cookies that are not stored on the user's device but disappear when the session ends. The information obtained through these cookies is used to analyze traffic patterns on the website and provide the services we offer through it. Specifically, the COMPANY uses strictly necessary cookies that serve for proper navigation or to recognize the user's preferences during their visit to the website.<\/p>\n

The list of Cookies used by the domain www.digitalresponse.es<\/strong>
The cookies used on the website are, in any case, of a temporary nature for the sole purpose of making subsequent transmission more efficient and disappear when the user's session ends. Under no circumstances will cookies be used to collect personal information.<\/p>\n

This site also uses third party Cookies<\/strong>
To continue using this website you need your consent, which will be tacitly given if you continue to browse the website. If this is not the case, you will find the information you need to deactivate cookies in this document. If you cannot find the specific information you are looking for, please go to pr********<\/span>@*************<\/span>se.es<\/span>.<\/p>\n

What kind of cookies do we use?<\/strong>
Browsing this portal means that the following types of cookies can be installed: Statistical analysis cookies. These are those that, either processed by us or by third parties, allow us to quantify the number of visitors and analyze statistically the use made by users of our services. Thanks to this, we can study the navigation on our website, and thus improve the range of products or services we offer.<\/p>\n

Disabling and blocking cookies<\/strong>
All browsers allow changing the cookie settings. At any time you can exercise your right to disable or delete cookies from this website. These actions are performed differently depending on the browser you are using. In the following links, you will find instructions that will help you configure the settings of the most commonly used browsers.<\/p>\n

Internet Explorer:
http:\/\/windows.microsoft.com\/es-es\/windows-vista\/block-or-allow-cookies<\/p>\n

Google Chrome
https:\/\/support.google.com\/chrome\/answer\/95647?hl=es<\/p>\n

Mozilla Firefox:
http:\/\/support.mozilla.org\/es\/kb\/habilitar-y-deshabilitar-cookies-que-los-sitios-we<\/p>\n

Safari:
http:\/\/support.apple.com\/kb\/ph5042?viewlocale=es_es&amp;locale=es_es<\/p>\n

Safari for IOS (Iphone,IPad)
http:\/\/support.apple.com\/kb\/ht1677?viewlocale=es_es&amp;locale=es_es<\/p>\n

Chrome for Android:
https:\/\/support.google.com\/chrome\/answer\/2392971?hl=es<\/p>\n

Likewise, you can, at any time, disable the Google Analytics cookies, through the opt-out system accessible at https:\/\/tools.google.com\/dlpage\/gaoptout?hl=es<\/p>\n

If you would like information on how Google uses cookies, please follow this link.
https:\/\/www.google.com\/intl\/es\/policies\/technologies\/cookies\/<\/p>\n

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INFORMATIONAL CLAUSE<\/strong><\/h4>\n

EU REGULATION 679\/2016 ON THE PROTECTION OF PERSONAL DATA LEGISLATIVE ACT 3\/2018 ON THE PROTECTION OF PERSONAL DATA AND GUARANTEE OF DIGITAL RIGHTS<\/p>\n

Responsible for the Treatment<\/strong>
We inform you that the personal data that you provide to us are incorporated into a personal data processing called (03) MANAGEMENT OF INTERESTED PARTIES\u2019 rights, whose responsible is DIGITAL RESPONSE SL with NIF B64789571 and with registered address at C DIPUTACIO, NUM. 279, PLANT 6, DOOR 3, 08007 of BARCELONA, BARCELONA (ESPA\u00d1A). You can contact the Responsible either by phone at the number 936116034 or by email at the mailbox pr********<\/span>@*************<\/span>se.es<\/span>.<\/span><\/p>\n

Data Protection Officer<\/strong>
There is no Data Protection Officer appointed.<\/span><\/p>\n

Purpose of the treatment<\/strong>
The purpose is the management and handling of requests for the exercise of rights by the interested parties.<\/p>\n

Storage Period<\/strong>
The retention period is: Personal data will be kept for the period necessary to complete the requests to exercise the rights of the interested parties.<\/p>\n

Automated decisions and profiling<\/strong>
No automated decisions are made or profiles are created.<\/p>\n

Legal Basis of the Treatment<\/strong>
The processing of the data subject\u2019s data will be legitimate under the legal basis of Article 6.1.c of the GDPR 679\/2016, that is, the fulfillment of legal obligations.<\/p>\n

<\/p>\n

Beneficiaries of Transfers<\/strong>
Data transfers could be made to the Control Authorities, Public Administration Bodies and the Ombudsman.<\/p>\n

International Transfers<\/strong>
No international transfers are made.<\/p>\n

Rights of the interested parties<\/strong>
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data; in this case, we will only retain them for the exercise or defense of claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The Data Controller will cease processing the data, except for compelling legitimate reasons, or for the exercise or defense of possible claims. The interested party is also informed that they may file a complaint with the Data Protection Authority.<\/p>\n

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  1. DATOS DEL RESPONSABLE DEL TRATAMIENTORaz\u00f3n Social: DIGITAL RESPONSE SL (en adelante, la \u201cEmpresa\u201d o el \u201cResponsable\u201d).CIF: B64789571Domicilio: C DIPUTACIO, NUM. 279, PLANTA 6, PUERTA 3 – 08007 – BARCELONA -BARCELONATel\u00e9fono: 936116034Email para comunicaciones en materia de Protecci\u00f3n de datos: pr********@*************se.es\u00a0 1.1. Normativa aplicableNuestra Pol\u00edtica de Privacidad se ha dise\u00f1ado de acuerdo con el […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[],"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edtica de privacidad - Digital Response<\/title>\n<meta name=\"description\" content=\"Digital Response Pol\u00edtica de privacidad\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.digitalresponse.es\/en\/politica-privacidad\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de privacidad - Digital Response\" \/>\n<meta property=\"og:description\" content=\"Digital Response Pol\u00edtica de privacidad\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.digitalresponse.es\/en\/politica-privacidad\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Response\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/digitalresponse\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-24T10:40:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@dresponse\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.digitalresponse.es\\\/politica-privacidad\\\/\",\"url\":\"https:\\\/\\\/www.digitalresponse.es\\\/politica-privacidad\\\/\",\"name\":\"Pol\u00edtica de privacidad - 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