As we highlighted at the beginning of the year in our post on email marketing trends for 2025, personalisation and advanced automation have become key pillars in achieving the goals of CRM and Marketing Automation departments. However, getting these operations up and running at scale requires time, technical resources and [...]
8th EDITION: Eye-opening talks with professionals from the Email Marketing, Marketing Automation and CRM sector.
At Digital Response we created What's in your Inbox, a podcast from our email marketing agency in which we have revealing chats with professionals in the Email Marketing, Marketing Automation and CRM sector, with the aim of exploring the most effective methods for success. Therefore, the content you'll find in our podcast can [...]
The importance of automating welcome campaigns
When a user subscribes to a newsletter or completes a registration form, a key opportunity for brands opens up: the welcome moment. This first contact is decisive to generate a good impression, strengthen trust and guide the new subscriber towards conversion. In this post we are going to look at [...]
Email Marketing vs SMS Marketing in 2025
As we already know, brands are looking for communication strategies that allow them to connect with their audience effectively. Among the most commonly used options, email marketing and SMS marketing continue to stand out as two of the most powerful channels. However, instead of asking ourselves which is better, the real key to maximising your [...]
BENCHMARK 2025: Email marketing in the sports fashion industry
This Benchmark is the result of an analysis of the email marketing sends of the main companies in the sports fashion industry in Spain. We have analysed the mailings from the moment of the opt-in and those received over the following 30 days. Record processing Sender identification Sender identification Sending Issues Personalisation Programmes [...]
Salesforce Marketing Cloud: Strategies to Improve Your Campaigns
Nowadays, email marketing is still one of the most effective strategies to attract and retain customers. However, the success of a campaign depends not only on the content of the message, but also on the personalisation, automation and analysis capabilities offered by the platform used. The Salesforce Marketing Cloud (SFMC) is one of the most effective [....]
The rise of Artificial Intelligence in 2024
On previous occasions in this blog, we have talked about the importance of Artificial Intelligence in Email Marketing. As we know, artificial intelligence has gone from being an experimental tool to become an essential pillar in the world of digital marketing. In 2024, the applications of AI in email marketing and digital marketing will [...]
BENCHMARK 2024: Email marketing in the home electronics sector
This Benchmark is the result of an analysis of the email marketing campaigns sent by the main companies in the Home Electronics sector in Spain. We have analysed the mailings from the moment of the opt-in and those received over the following 30 days Registration processing Sending [...]
The key to success: Integrating CRM with Email Marketing
On previous occasions on our blog, we have talked about the importance of CRM in personalisation and multichannel marketing. We know perfectly well that personalisation is becoming one of the most important challenges for all companies that want to get the most out of their digital marketing actions. Therefore, integrating your platform [...]
Automated Workflows: 5 steps to create them effectively
In this blog, we have often commented on how important customer interactions are. We are well aware that customers are no longer just looking for products or services, but expect to find personalised and consistent experiences throughout their journey with the brand. This is where the automation of workflows can help them [...]









