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Blog, Relationship Marketing

Relationship Marketing: why is it profitable to maintain a stable relationship with customers?

26 August 2013 Jordi Puig Comments Off on Marketing Relacional: ¿por qué es rentable mantener una relación estable con los clientes?

Marketing, since its origin, has been based on generating a relationship with audiences, so we are not discovering the Americas if we now call it "Relationship Marketing". In the end, the term "relational" is nothing more than a reminder that our first objective must be to generate stable relationships with the public.

Blog, Relationship Marketing

What is relationship marketing?

21 August 2013 Jordi Puig Comments Off on ¿Qué es el marketing relacional?

Surely many of you have heard this term without knowing very well how it is defined, and others will come here looking for a deeper understanding of the subject. We begin with a series of articles that will help you better understand what it is and how we can optimise our relationship marketing strategies.

Blog, Opening Rate

The fall in the opening rate in summer What can we do?

19 August 2013 Jordi Puig Comments Off on La caída de la tasa de apertura en verano ¿Qué podemos hacer?

August. The holidays are here and the "Out of office" autoresponders are on the rise. We also see, in many cases, a significant drop in the opening rates of our emails, even more so if we are talking about B2B mailings. This drop is natural, but it still worries many marketers and raises concerns about what to do [...]

Blog, Mailing Lists

3 Email Best Practices you should reconsider: Remove inactive users

16 August 2013 Jordi Puig Comments Off on 3 Email Best Practices que deberías reconsiderar: Eliminar usuarios inactivos

"I have never seen a mailing list where the 10% of users (which we consider the most active) generate more monetary value than the other 90% as a whole".

Blog, Opening Rate

3 Email Best Practices you should reconsider(II): Optimising open rate

14 August 2013 Jordi Puig Comments Off on 3 Email Best Practices que deberías reconsiderar(II): Optimizar la tasa de apertura

Within the Best Practices reviewed by Dela Quist in his webinar "Approach with caution: 3 email best practices to think twice about" and after analysing the first point (A/B Test) in the previous article.

Analysis and metrics, Blog

3 Email Best Practices you should rethink(I): A/B Testing

13 August 2013 Jordi Puig Comments Off on 3 Email Best Practices que deberías reconsiderar(I): Test A/B

Today we offer you Dela Quist's thoughts on some frequently used email marketing strategies and we take the opportunity to qualify what we stated in the previous article on deliverability. The CEO of Alchemy Worx, one of the UK's leading email marketing agencies, responds to some of the most common assertions in the industry and [...]

Blog, Deliverability

How to improve the deliverability of your email campaigns: sending reputation

7 August 2013 Jordi Puig Comments Off on Cómo mejorar la entregabilidad de tus campañas de email: reputación del envío

In the previous article we talked about how to avoid spam filters and we pointed out the reputation of the sending IP as a key factor. Today we will talk about some practices to improve this reputation and thus improve the deliverability of emailings. Many tend to think that the best thing for an email marketing campaign is to [...]

Blog, Deliverability

How to improve the deliverability of your email campaigns: avoiding spam filters

5 August 2013 Jordi Puig Comments Off on Cómo mejorar la entregabilidad de tus campañas de email: evitar los filtros anti spam

Deliverability is defined as the ability of an email to reach the inbox of its recipients. This implies that the email does not end up in the SPAM folder or bounces. To avoid being classified as SPAM, we must take care of the reputation of the subdomain and the IP from [...]

Blog, Mobile Email

Responsive Email Design: do you really need it (Infographic)?

31 July 2013 Jordi Puig Comments Off on Responsive Email Design: ¿realmente lo necesitas? (Infografía)

One of the most obvious trends in the web design sector in the last 2 years is responsive design, better known by the anglicism Responsive Web Design. This trend responds to the rapid integration of smartphones in the lives of users and the ever-increasing data on their use. The [...]

Blog, Opening Rate

How Gmail's new inbox affects open rates

24 July 2013 Jordi Puig Comments Off on Cómo afecta el nuevo inbox de Gmail a las tasas de apertura

Over the past few weeks we've been seeing changes to the Gmail inbox. The idea... to help users sort their cluttered inbox into 5 categories: Primary, Social, Promotions, Notifications and Forums. Under the new "Promotions" tab, where we should expect our emailings to end up from now on, [...]

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